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Professional Rental Support Services for Property Owners

We help you find quality tenants and manage your rental property operations—while you maintain full control and rent payments go directly to you.

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New Company, Decades of Experience

Tenanta Group is a fresh face in property services, but don't let that fool you. We're a team of seasoned professionals who have spent years—in some cases decades—managing properties for leading firms across South Africa. As a rental support services company, we help property owners with tenant placement, screening, and administrative support while you maintain direct control of your investment.

Our Support Services Include:

Tenant sourcing and comprehensive screening, lease preparation support, move-in/move-out inspections, maintenance coordination, and rental advisory—all while rent payments go directly to you.

We've come together from competitors and top property companies across Cape Town, Johannesburg, and Durban to build something better: a support experience that puts property owners first, with transparent systems and genuine peace of mind.

50+ Years

Combined Industry Experience

Tenanta Group Team
50+
Years Combined Experience
500+
Properties Supported (Collectively)
24/7
Emergency Coordination

Built by Industry Veterans

Our team brings expertise from leading property firms across South Africa. We've learned from the best—and now we're doing it better with a flexible support model.

8
Different Companies Represented
500+
Properties Supported
1000+
Happy Tenants Placed

The Tenanta Group Guarantee

No Hidden Fees, Transparent Pricing, and Satisfaction Guaranteed

Happiness Guarantee

Your satisfaction is our priority. If you're not happy, we're not happy.

21 Day Rental Guarantee

We'll find you a qualified tenant within 21 days or we waive our placement fee.

Service Fee Guarantee

Best rates guaranteed—we'll match any competitor's written quote.

12 Month Lease Guarantee

If a tenant leaves within 12 months, we'll find a replacement at no cost.

Eviction Support Guarantee

We coordinate legal support and cover court filing fees up to R5,000.

Our Rental Support Services

We help you manage your rental property—while you maintain direct control

Tenant Sourcing & Screening

Our 7-step screening process includes credit history, employment verification, income stability, rental history, criminal background checks, and more. We present you with only the most qualified applicants.

Lease Preparation Support

Professional lease preparation (ROF compliant), digital signing assistance, and compliance guidance. We help you prepare the paperwork—you sign directly with the tenant.

Rent Tracking & Reminders

We track rent payments and send automated reminders to tenants. All payments go directly to your bank account—we never handle your money.

Maintenance Coordination

24/7 emergency response coordination, vetted local contractors, and inspection scheduling. We coordinate repairs—you approve costs before work begins.

Inspection Coordination

Move-in, move-out, and quarterly inspection scheduling and documentation. We attend inspections on your behalf and provide detailed reports.

Eviction Coordination Support

Full eviction process coordination, legal referral, and court filing fee coverage up to R5,000. We guide you through every step.

How Our Rental Support Model Works

Simple, transparent, and compliant with South African regulations

Payment Flow: You Stay in Control

Tenant

Pays rent directly to you

Landlord (You)

Receives full rent payment

Tenanta Group

Receives monthly service fee

We never handle tenant rent money—it goes directly to your bank account

Current Services vs. Future Full Management

We're transparent about what we offer now and what we'll offer once fully licensed. This gives you clarity and helps you plan.

Current: Rental Support Services

  • Tenant sourcing & screening
  • Lease preparation support
  • Marketing & showings coordination
  • Maintenance coordination
  • Inspection scheduling & reporting
  • Rent tracking & reminders
  • Monthly service fee (R800-R1500)
  • Tenant pays rent directly to you

Future: Full Management (Coming 2025)

  • All current services included
  • Rent collected in trust account
  • Full financial management
  • Utility account management
  • Body corporate liaison
  • Full legal representation
  • Percentage-based fee (8-10%)
  • Available once licensed
Important Note: We're currently operating as a rental support service while we complete our licensing process. This means you maintain full control, rent goes directly to you, and you pay a simple monthly service fee. Once we receive our Fidelity Fund Certificate (FFC), we'll offer full management services—and our existing clients get first access.

Maximise Your Rental Income

Running a rental property can feel like a full-time job. Our support services save you time, reduce vacancy, and maximise your return.

Professional Rental Market Analysis

Pricing your rental correctly is one of the most important factors in getting it rented quickly. We begin with a comprehensive rental analysis that combines detailed market research with our professional expertise in current market conditions across your area. This ensures we provide you with the most accurate rent prices possible, helping your property rent quickly and at the highest rate the market allows.

HD Photos & Virtual Tours

First impressions drive decisions. We showcase your property with high-quality photos and 360° virtual tours that highlight every detail. Listings with professional visuals attract more qualified applicants, and when combined with flexible showings, your rental property stays attractive to your target audience.

Maximum Online Exposure

Your rental listing deserves maximum visibility. Our marketing plan promotes your home across Property24, Private Property, and other major rental platforms, while also extending reach through social media where renters are searching daily. More exposure means more qualified applicants for you to choose from.

Showing Coordination

When potential tenants reach out, timing is everything. Our team handles all inquiries, schedules showings, and guides prospects through the process. Quick follow-ups mean no opportunity slips through the cracks.

Get Your Property the Attention It Deserves

How We Screen Your Rental Applicants

Because Who You Rent To Matters

Your rental isn't just another listing. It's an investment property you've worked hard for. We believe great property support starts long before a lease is signed. A few extra days spent screening carefully often saves months of stress.

Our 7-Step Screening Process

1

Credit History Review

A detailed credit check through credit bureaus that evaluates reliability, trends, and overall credit score patterns.

2

Employment Verification

Confirming work history through employment verification, supported by recent payslips and bank statements.

3

Income Stability Review

Ensuring income is consistent and sufficient to meet ongoing rent obligations (typically 3x monthly rent).

4

Rental History & References

Insight into how the applicant has handled past responsibilities, including communication and rent payments.

5

Criminal Background Check

A legally compliant background check conducted under current South African privacy and housing guidelines.

6

Identity Verification

South African ID document verification to confirm identity and right to reside.

7

Pet Criteria Evaluation

For pet-friendly homes, animals are reviewed using defined criteria tied to insurance and property standards.

Fair Housing, Handled the Right Way

We strictly follow all South African housing laws, including the Rental Housing Act and the Constitution. Applicants are never discriminated against based on race, gender, religion, ethnic origin, disability, marital status, or any other protected class.

Maintenance Coordination & Property Inspections

Protecting Your Investment, Every Step of the Way

A well-maintained rental property not only attracts quality tenants faster but also keeps them happy, staying longer and reducing costly turnover.

Through our secure online portal, your tenants can submit property maintenance requests in seconds. From there, we coordinate with our trusted vetted contractors, provide you with quotes for approval, and ensure the work is completed to your satisfaction.

When something goes wrong—whether it's a geyser burst, a faulty electrical system, or routine garden service—we handle the coordination. A vetted contractor is dispatched within the hour, including weekends and holidays, subject to your approval.

What You Get:

  • Tenant Maintenance Requests Portal
  • Preventive Maintenance Planning
  • 24/7 Emergency Coordination
  • Quarterly Inspection Coordination
  • Geyser & Electrical Safety Checks
  • Quotes for approval before work begins

Owner Portal & Rent Tracking

Stay informed without handling the daily tasks

24/7 Owner Portal Access

View tenant applications, inspection reports, maintenance requests, and rent payment status at any time. Complete transparency into your property's operations.

Rent Payment Tracking

We monitor rent payments and send automated reminders to tenants. You'll receive alerts if payments are late, but all funds go directly to your bank account.

Document Storage

All leases, inspection reports, maintenance records, and correspondence are stored securely in your portal for easy access whenever you need them.

Eviction Support For Your Investment

Structured Support From Start To Finish

Evictions are never ideal. When a tenant stops paying rent or violates a lease, the situation can quickly become costly, time-consuming, and stressful. Tenanta Group's Eviction Support Guarantee is designed to step in when these things happen.

Complete Eviction Coordination

We guide you through the full eviction process from beginning to end, including preparation of notices, Rental Housing Tribunal coordination, and court compliance.

Court & Filing Fees Covered

The guarantee includes coverage for court and filing fees up to R5,000, helping you reduce unexpected legal costs.

Professional Legal Referral

We connect you with experienced legal representation for court interactions, protecting your rights and your investment.

Faster Return to Income

Once possession is restored, we move quickly to find a new qualified tenant, helping you recover lost rent and reduce downtime.

Built for Property Owners Who Value Professional Support — Property ownership comes with responsibilities, but managing evictions shouldn't be something you handle alone. Our Eviction Support provides clarity, structure, and dependable guidance when tenant issues arise.

Simple, Transparent Pricing

No Hidden Fees, Multi-unit Discounts, and Fair Pricing

Services Offered Tenant Placement (One-time) Monthly Support Service
Placement / Leasing Fee 50% – 100% of 1 month's rent
Monthly Service Fee R800 – R1,500 per month
Multi-unit Discount Available (2+ units) Available (2+ units)

What's Included in Your Monthly Service

Service Category Included
Tenant & Owner Portal Access
Rent Payment Tracking & Reminders
Maintenance Request Coordination
24/7 Emergency Coordination
Quarterly Inspection Coordination
Lease Renewal Support (R1,500 per renewal)
Eviction Coordination Support
Contractor Oversight (Cost + 10% admin)
Year-End Tax Certificate (R250)

Example Monthly Breakdown

Monthly Rent (paid to you): R12,000
Your Monthly Service Fee: - R1,200
Your Net Monthly Income: R10,800

You receive rent directly. We invoice you monthly for support services. Complete transparency.

Why Property Owners Choose Tenanta Group

We replace stress with professional support while you maintain control.

Experienced Team

Decades of combined experience supporting properties across South Africa's major cities.

You Stay in Control

Rent goes directly to you. You approve all expenses. We provide support, not control.

Reduced Stress

We handle tenant inquiries, maintenance coordination, and daily tasks. You enjoy the income.

Eviction Support

Coverage for court and filing fees up to R5,000 with full legal coordination.

How It Works

A simple, transparent process to get you professional support

1

Free Consultation

We evaluate your property's rental potential and explain our support services.

2

Choose Your Services

Select tenant placement, monthly support, or both—whatever fits your needs.

3

We Do the Work

We handle marketing, screening, coordination, and support. You approve key decisions.

4

You Receive Rent

Tenants pay you directly. We invoice you monthly for support services.

Ready for Professional Rental Support?

Let us show you how our support services can save you time and stress—while you maintain full control of your property income. Request your free consultation today.

Get Your Free Consultation

Get Started

Contact us today for a free, no-obligation consultation